Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 225-590-3535 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Important COVID-19 Information

The safety and well-being of our community is always our top priority. See our latest updates and store information here.


For details on all the safety precautions and requirements for entering our stores, please continue reading below.

Customers with orders or scheduled deliveries: We will continue to deliver our products while taking great care to ensure we can do so safely. Customers who would like to elect for an outside/garage drop-off should communicate with their Sleep Expert.

Want to pre-schedule a time to visit your local store? We recently added the ability to text with and of our stores below

We also offer a concierge Shop by Phone service run by skilled mattress experts ready to answer all your questions: Call 1-800-971-6771.

Our customer service hours are 9 am to 5 pm daily. For the most prompt service, please email out via Live Chat below.

More About Safe Deliveries

Having your mattress delivered with care and safe practices has always been a standard at Mattress Direct. However, we’re taking extra precautions to address the safety of both our drivers and our customers within their homes. Some of these additional measures include:

More Steps We're Taking To Keep You Safe In Our Stores

For Our Delivery Services

Our delivery teams will follow a high level of safety and hygiene, and will wear Mask during your delivery.

For Our Employees