Mattress Direct Reviews

Thanks to Donna Leblanc we are sleeping like a baby. Melvin and Leslie.

Scott Rhodes 9/1/2018

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Ryan helped me and was fast and disposed of old box springs! Thanks so much!

Patrick Janise 8/16/2018

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Best mattress shopping experience. No pressure, very patient and very informative. It’s like they just walked you through trying out all the different beds to choose the right one.

Jay Cardwell 8/16/2018

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Pam was super helpful and low pressure! Great mattress purchasing experience and delivery was smooth and easy as well! Thanks!

Elizabeth Charvat 8/16/2018

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I had already purchased a mattress/box spring and frame set from them about 6 months ago, and I went in looking for a specific part that I had misplaced. Brock was more than accommodating in helping me and locating the part I needed. There is no other place that I will use when purchasing a mattress for any bedroom in the house. The selection, prices, and customer service are second to none

Beau Clark 8/17/2018

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I was dreading the whole process of finding and purchasing a new bed. I put it off as long as I could. I walked into Mattress Direct and Michael made the experience painless! He answered all my questions and I will say, I had many. Michael knows his product. The guys that delivered my bed were super nice too. I highly recommend Michael.. If you want a bed and great customer service, check them out.

Patty Blake 8/18/2018

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I had been to 5 different store. My experience here was great. The saleswoman that helped very knowledgeable of her product and great customer service skills. All their merchandise is new straight from the warehouse. I've had it for about 3 months and it sleeps great. I recommend this store to anybody in market looking for mattresses at a great price, top quality materials, and great customer service.

Rebekah Jones 8/18/2018

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Good.service

Mickey Hebert 8/19/2018

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Great customer service. The mattress I bought for my son is of great quality. We will be back for future purchases.

Taleshia Teekay 8/10/2018

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Good selection of mattresses. Great sales and customer service.

Wilson Polk 8/9/2018

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Evangeline was great. Helped me find the perfect mattress.

Suzette Bertucci 8/9/2018

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Kendrick helped me and he was awesome. So nice and helpful. I got my mattress delivered on time and they set it up within minutes. Love this place and the people who work at this location!

Jill Joffrion 8/9/2018

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I contacted Mattress Direct to inquire about purchasing 10 mattresses. Evangeline Turner was extremely helpful, courteous, and speedy to get pricing, availability, and processing of the order. I would highly recommend calling MD and asking for Evangeline! Thanks!!!!!

Hank Langlois 8/9/2018

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Top quality mattress sets and friendly, helpful and knowledgeable staff! The young lady who assisted me was absolutely the BEST!

Jesse Turner 8/8/2018

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We have visited this store more than 3 times I'm sure. And each time Mr Anthony has provided us with the best service. He provided us with information recommendations and allowed us opportunity to ask questions and answer our concerns. Our first visit was to test and research the mattresses. Our second visit we purchase two sets of queen size beds plus luxury pillows. And our third visit we purchased 6 more luxury pillows. I called them luxury because they were so comfortable and provided the orthopedic support that my family needed. I encourage you to go to the store and know that you will be well taken care of. thank you

jmsrnmsn 8/5/2018

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Gary was amazing. He helped make sure that I got the mattress and adjustable base that I wanted and had it delivered in time to surprise my husband when he returned from army orders. I usually find shopping and financing a big purchase very stressful but Gary was a huge help and made the whole experience much easier.

Sarah Bass 8/6/2018

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Great service, helped us out in a pinch.

Rebecca Easley 7/31/2018

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Very helpful in finding correct mattress for severe back issues

Jeanne 7/10/2018

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Thanks Daniel for staying until the delivery truck came! Very appreciated! You get 5 Stars!

Dawn Booty Wilmott 7/13/2018

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Very good service! Very good prices! Highly recommend!

Drew Stearns 7/23/2018

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Customer service from Brock was above and beyond expectations! So nice to have someone listen to your specific needs & chisel away the options to give you a high quality product without having to pay the high end price. Well done! Go see Brock for your next mattress! �

Rachel Comeaux Lanclos 7/24/2018

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Tim was a great help, went in told him what I wanted and he showed me the perfect mattress set, I purchased it the same day, great delivery and service.

Tjyia Jack 7/25/2018

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I got an amazing deal on a very comfortable king size mattress. This was the first store I visited and there was no need to look any further. Valencia was extremely helpful and personable. Would definitely recommend!

Katie Chandler 7/25/2018

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Matt was very welcoming when we came in the store! I walked in and he was straight to the point. He didn’t rush us either and was very patient. Very resonable prices. Loved the service very quick and to the point! Also the area was extremely clean and very organized. Didn’t looked cluttered like most mattress stores! Happy to have picked this place on the spot off veterans.

Jason Dao 6/15/2018

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Walked in & was immediately greeted by Christy with a “hi, what can I help you with?� I told her & she begin asking questions, & then showed me my options. I got the perfect mattress thanks to Christy!

Wanda Viss 5/24/2018

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Great experience. Ty was helpful, knowledgeable, nice, accommodating of us and our two kids while still managing to help other people. And not pushy. Worked with us on a lower price and we bought a great mattress. Go see this guy if you want to make a decision on a mattress.

Brian Bennett 5/29/2018

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Great place with great deals. Mr. A.J. Is a wonderful salesman who get you the best mattress at an affordable price.

Kodie Duncan 5/31/2018

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Amazing staff. They were helpful and not pushy I got what I wanted and was gone in no time. Love the service will use for my future needs. And its 1/3rd of you life be comfortable people.

Adam Lyon 6/4/2018

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Matt was very friendly and helpful, but not pushy. Great selection of quality mattresses!

Evan Horn 6/9/2018

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I'm at mattress direct at 4325 vets. I'm getting me a mattress I'm tired of my old one. Matt is so awesome and patient, Hes the sweetest. Thx matt ur doing an awesome job.

Natasha Moore 6/9/2018

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Everything i get from here is great quality and a great price. 3rd time shopping here.

andytrochejr 3/29/2018

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Great service, fast delivery!

Cindy Smith 3/31/2018

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Anthony was such a great salesman! He ensured I left with the right mattress and the prices were excellent! I felt comfortable buying from him and it made my expirence with mattress direct much smoother. If you visit this location request Anthony and he will take care of you!

eric buchanan 4/9/2018

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Ann-Marie, you were a joy to work with. My husband came in by himself and you helped him find the PERFECT mattress for us to replace our old worn out bed at home. Every time we had a question or concern, you were there for us. Even helped us get our old mattress replaced thru warranty! Ann-Marie called & kept us informed at each step. Couldn't believe you even called a couple of days before delivery to make sure that still worked for us. Delivery went very smoothly. Guys were polite. They moved the old mattress out & took it away for FREE! These people are TOP NOTCH! Only issue was with speaking with Skip & leaving several messages to no avail. Ann-Marie & the young man Jon were the ones who worked to help us. Thank you both for such a great experience! We will be sending ANYONE we know who needs a good night sleep to you guys. We now sleep well every night! But even if we didn't like it they gave us a YEAR to decide if our mattress is perfect for us. We've only had it a couple months and love it but it was a huge peace of mind knowing that we can swap it out if we don't love it!Thank you Ann-Marie. You took a process I thought would be horrible & made it great!

Virginia Heash 4/11/2018

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Great deals on floor models friendly staff! Very helpful!

tony poche 4/17/2018

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Anthony was very helpful.Great customer service and knowledge.

Connie Lam 4/18/2018

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Anthony was a wonderful salesman. He was excellent, attentive and efficient

EM 4/18/2018

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Pam is amazing!

Sara Destin 4/22/2018

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I had shopped all metairie. Went to all places. Matt the store manager was so help full. Price was the best in town. Military discount was given. So happy.I will go nowhere else. Thank u Mattress Direct & Matt

Kenneth Leger 4/23/2018

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Absolutely great salesperson Princess. He took his time, provided helpful information on each mattress. He was very knowledgeable and made my buying experience a great one!!!!

tierra adams 5/1/2018

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I had the best time ordering my mattress. Gary Trahan was fun, patient, and he was respectful of my budget while taking into consideration my needs. My...

Shannon F. 5/3/2018

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Great service and best Warrenty

Tresa Turner 5/4/2018

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Printess was great. Knowledgeable and got us exactly the mattress we needed.

nick sosa 5/5/2018

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Mike was very knowledgeable about the mattresses. I went to the store on a Saturday and tried out several tempur-pedic mattresses. Mike was not overly pushy and asked questions to find out what I was looking for in comfort. I was there for over an hour he did not rush me and was very patient. I returned to the store with my husband that afternoon. Mike answered his questions as well and was very helpful. Mike was by himself and as other customers came in he gave them the same attention would politely excuse himself and went back and forth giving us time to try out the mattresses. Once we decided on the cloud breeze he got the paper work done quickly called to verify delivery. Our mattress arrived the following Wednesday as scheduled. We used our existing bed frame the delivery guys set everything up and programmed the remote. Mike called Me Thursday to verify delivery. Friday I called Mike as the mattress was rubbing on the bed frame. Mike came to our house and installed the bars at the end of the bed to keep the mattress from sliding we when used the adjustable feature. The package only had one set of the screws with plate and we needed another set. He politely offered to drive back to the store and got the missing pieces came back and finished the installation. Bed is awesome. My back and neck don’t hurt when I wake up. Very professional and helpful. Way to go Mike!

Sherry Schmidlkofer 1/16/2018

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Anthony was one of the best salesman i have ever met. He has sold me a serta mattress with the best price and credit free. Thank you Anthony!

Courtney Depoe 1/21/2018

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We moved to Louisiana in 2016. We did not have beds. We looked everywhere in search for ones we could take home because we were sleeping on blow up Mattress’s. No one had them in stock and we would have to wait weeks while they ordered them. The last place we went was Mattress’s Direct. No only did we walk out with Mattress’s but frames also, and a nice discount.Today I was looking for a bed frame with a headboard, so the FIRST place I went to was Mattress’s Direct. When I went there, the salesman said they do not carry headboards. But this is what he did for me so that I didn’t have to run around looking for the type of headboard I was looking for. He called around and found the one I was looking for. Needless to say I bought the frame and anytime I or know someone that needs a Mattress’s and above and beyond service I will be directing Mattress Direct.Thanks for all your help Charles Tassin

Mary Ringbloom 1/24/2018

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Johnny Five 2/21/2018

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We loved our experience and our salesman, we were throughly informed about the different qualities of mattresses and we were able to find one in our budget. Travis was extremely helpful and we would recommend him to anyone!

Tye Whitfield 12/9/2017

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Great service from both manager and his sales person. I would recommend this store to anyone shopping for mattress. This is the second time I have purchased from them.

Melanie Fernandez 1/3/2018

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Quality mattresses at fair prices. Matthew was a great help.

Caleb Elias 12/15/2017

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A run-of-the-mill shopping expedition turned very nice experience. A family member needed a new mattress. We went here. And we didn't have to go anywhere...

Laura R. 10/8/2017

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Skip I'm talking to you on the phone was very very helpful when a few bed and deciding as far as talking on the phone I recommend this place to anybody buy Star Plus in satisfaction instead of a 10 year warranty they got a 20 year warranty on the mattress .

Lee Fowler 10/27/2015

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We purchased a mattress from Matthew who offered us a wonderful, stress free shopping experience! Thanks Mattress Direct!!

Ken Nelson 11/11/2017

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Matthew was great with service and made sure to give us a great deal for Veterans Day!

Mary Smith 11/11/2017

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Matt was a knowledgeable salesman. He took the time needed to answer all of our questions. We feel we got the best mattress for the money we were looking to spend. We went to many stores and are happy purchasing from Mattress Direct.

Jennifer de La Cruz 12/10/2017

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Mattress Direct in Pearl, MS has a very friendly staff! My wife and I were there along with my father-in-law as he was looking for a much needed new bed for himself. Ann-Marie, the manager, is who helped us and she was exceedingly knowledgeable, friendly and easy going. There were no cheap pressure tactics like the other stores use. We found the prices very reasonable and she offered some great deals!. Also, they really have a large selection and you can take as long as you like to lay on every one you choose. Buying a bed is one of the most important purchases you'll make because it can affect your health and you'll most likely keep it for a long time. My wife and I bought our last bed from Mattress Direct in Pearl and now so has my father-in-law. We'd recommend to everyone to give them a try and just see how much better your experience is with them.

Matthew Jones 11/25/2017

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Melanie was great helping me find my mattress

Frank Cortello 12/10/2017

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